Quote Originally Posted by dfveteran View Post
I agree with this guy cognition. Most remote monitoring and server services are all done remotely. Most small businesses use these types of services and problems are solved remotely. Some issues will require an in house technician or someone to be on call. Most of these types of services require a contract and are very reliable to let you have steady work. So, if you want to get in to something like this, go for it. These services are very popular. Especially in the small business world.

I guess we are both trying to say. You can't rely on remote service alone. You need to be able to go on the job scene physically as well. That's why I am telling you to be open to traveling to jobs also.
Ok. I get it. If the issue escalates being the scope of remote assistance, then there needs to be a technician to resume to fix.

Problem: I don't have a car. I used to have a car. And I wasn't fond of making house calls. Time. Fuel. I'd rather not do it, even though I could charge more for making a house call.

Possible Solution: Why do I work with some of the more reputable PC repair/support firms and arrange affiliate commissions on the referrals I send them in case I can't remotely fix the client's issue. For example, if the issue comes down to a physical type of resolution, I can call up my "friends" at XYZ PC Repair and have a technician resume the fix by picking up the PC or having the client pick it up.

The baseline is that I don't want to handle/manage house calls or drop ins. I'd rather earn a few bucks (as in the form of a referral fee or affiliate commission) having someone else do it.

I should mention that applies to residential services, not small businesses or startups.