Mine would be:
Measure in inches. Measure everything they do, it will help them be successful. Manage call times, calls made, followups, etc. Anything you can track.
Mine would be:
Measure in inches. Measure everything they do, it will help them be successful. Manage call times, calls made, followups, etc. Anything you can track.
In a startup, this may not be fostering good habits. Micromanagement depending on the culture of the company may actually do more harm than good. At my previous startup, we kept a hands off approach and allowed our employees the flexibility to do their job without being heavily monitored and we never managed their calls. Your aim is to hire A players and A players should not need to be managed for the most part. If it's any constellation, we sold our company for millions two years after it was founded.
Rather, I belief is you should focus on making sure everyone is attributing to the key milestones the company set and allow them to attribute to this base on their assigned roles.
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My Entrepreneur Blog
Nope.
Measurement is successful when the things that are quantifiable, are measured. Many times excessive measurement leads to unnecessary focus on matrices without considering the complexity of the task. Let me give you one example
In my previous organization, we were asked to predict defects that will occur in future in our software implementation( stupid idea). But we did bring up a super crazy formula to predict that. When actual defects were counted after implementation, people who predicted less than what they had got became the bad guys. Even superman could not achieve a match between predicted and actual. It was just a guess. But it had a real impact.
Anyway, this brought the morale of the employees down.
To me number one tip is : Be honest and open with your employees. It pays in the long term.
Ashvini Kumar Saxena
Blogger Entrepreneur
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