Young Entrepreneur Forums  
en•tre•pre•neur –noun Entrepreneur, translated from its French roots, means "one who undertakes." The term Entrepreneur is used to refer to anyone who undertakes the organization and management of an enterprise involving independence and risk as well as the opportunity for profit.
Find Qualified Vendors
 Welcome to the Young Entrepreneur Forums   
NBTL NBTR

Find Business Partners Get Involved in Startups Commercial Real Estate Startup Jobs Find Business Opportunities


Young Entrepreneur Forums » General Business » Management » Is it "unprofessional" to talk to your customers on your speaker phone?



Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old 08-06-2009, 12:10 AM   #16 (permalink)
Senior Member
andrewlm's Avatar
Activity Longevity
4/20 4/20
Today Posts
0/0 ssssss194
No, unless you have a bad quality phone with echo, disturbance and also co-workers or employees within earshot, then its going to piss them off too.
andrewlm is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Sponsored Links
Old 08-06-2009, 02:08 AM   #17 (permalink)
Senior Member
jmeijers's Avatar
Activity Longevity
4/20 1/20
Today Posts
0/0 ssssss132
Location: Amsterdam, The Netherlands
Send a message via MSN to jmeijers
Quote:
Originally Posted by loanboy0 View Post
Yeah!! it is very unprofessional, buy a headset.. more pleasant to use..
Yep, you can get great wireless headsets (I find Plantronics have great sound quality) which will let you hop around the house naked without your clients noticing it
__________________
Read about modern entrepreneurship, self-improvement and how to become successful on jessemeijers.com
jmeijers is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 08-20-2009, 07:46 AM   #18 (permalink)
Junior Member
Activity Longevity
0/20 1/20
Today Posts
0/0 sssssss20
All depends on background noise and whether your room echos and the quality of the speaker.

I agree with previous correspondent. Go with the headset. That's much better and keeps your hands free.
bigredtomato is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 08-28-2009, 01:03 PM   #19 (permalink)
Junior Member
Activity Longevity
0/20 1/20
Today Posts
0/0 sssssss10
if you're in a meeting room that has good acoustics and you have a good speakerphone, I think it's fine. We used to do it all the time.
Danslides is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 08-31-2009, 04:58 PM   #20 (permalink)
Junior Member
shariROCKS's Avatar
Activity Longevity
0/20 1/20
Today Posts
0/0 sssssss14
Send a message via Skype™ to shariROCKS
The worst thing you can do is NOT inform a client that you have them on speaker phone. I often use speaker phone to follow up with clients but I always ask them if it is okay and there is normally a reason for it. IE. I am working on getting something together for them and it requires both hands to do it while I ask them questions. I did invest in a headset because I Skype with a lot of my clients-which may be a good option for you. My clients enjoy seeing me and talking at the same time...Gives them the hands on feel with out me actually being there...(And the cat walking across the keyboard gets a good laugh!!!!) I also Skype without video a lot and continue to multi-task while I am talking with a vendor or on a conference call

PS if you work in an environment that people can hear your conversations, speaker phone is a bad idea all together when speaking with clients!
shariROCKS is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 09-12-2009, 08:05 PM   #21 (permalink)
Senior Member
peteyflow's Avatar
Activity Longevity
1/20 6/20
Today Posts
0/0 ssssss128
I prefer using the handset rather than the headset just because it feels like I can stay focus and able to deliver the message across promptly to my clients when there's no background distraction involved.
__________________
Peter Hohng

Sell me your unwanted Phone system, switches, routers, and any networking gear!
SUBMIT YOUR INVENTORY NOW to my email: phohng@epiknetworks.com
We pay top dollar for Cisco, Nortel, Mitel, Avaya, Inter tel, Comdial, Vodavi, Siemens, NEC, Panasonic, Toshiba, Extreme, HP, Dell, Juniper, Foundry, IBM, Brocade, LSI, Netapps, and much more!

Epik Networks
peteyflow is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 09-14-2009, 02:57 PM   #22 (permalink)
Junior Member
Activity Longevity
0/20 1/20
Today Posts
0/0 sssssss29
Yes, unprofessional...and I would even also consider that person lazy unless (as shari stated) that person says "Hey, I've got you on speaker for reason x or y" And if Joe Blow's on the line or in the office too, I need to know that up-front.
Jwright12382 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 09-27-2009, 10:10 PM   #23 (permalink)
Junior Member
Activity Longevity
0/20 1/20
Today Posts
0/0 ssssssss4
hate it, it annoys me when someone else doing it to me. Just buy a headset
efreet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 10-01-2009, 05:40 PM   #24 (permalink)
Junior Member
Activity Longevity
0/20 1/20
Today Posts
0/0 sssssss11
I'd say its only unprofessional if they can't make out what your saying or if there's lots of noise in the background.
brissy1992 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 10-08-2009, 11:09 AM   #25 (permalink)
Junior Member
NeutroHost [Jon]'s Avatar
Activity Longevity
0/20 1/20
Today Posts
0/0 sssssss11
Speaker phones are the bane of communication technology.. they are rather selfish inventions to start of with.

Get a wireless earpiece if you need to.
__________________
NeutroHost || Carbon-Neutral Web Hosting as low as $1.95/month
EXCLUSIVE 30% OFF all plans for budding Young Entrepreneurs (Promotional Code: YGENTREPR).
NeutroHost [Jon] is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 10-08-2009, 03:32 PM   #26 (permalink)
YE Veteran
richkid's Avatar
Activity Longevity
1/20 20/20
Today Posts
0/0 sssss1036
Location: Sunshine Coast
Send a message via MSN to richkid
I think it is an invasion of privacy, especially if people are in earshot of your conversation. As people have mentioned, if you don't like holding a headset, just buy an ear piece.
__________________
Franchise Business Opportunities & News - FranchiseBuzz
richkid is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 10-08-2009, 04:33 PM   #27 (permalink)
Member
hippie_wantab's Avatar
Activity Longevity
2/20 1/20
Today Posts
0/0 sssssss61
Location: Finger Lakes region of Up State NY
I'm going to have to ring in against speaker phone. I only ever use it when driving with team members and we all need to be in on the call. I even have a headset for my landline. It' keeps your hands free which may cause you to be more relaxed. (a clenched fist can cause muscles throughout your body to tense)
__________________

Looking to get healthy and protect the enviornment with your business? I can teach you how http://www.stacygulick.com
hippie_wantab is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 10-08-2009, 04:45 PM   #28 (permalink)
Member
Activity Longevity
4/20 1/20
Today Posts
0/0 sssssss90
Location: Houston/Denver
If I know that I'm on speaker, i stop the conversation and ask the person to pick up the phone. I use a headset and never speaker. Unless conference... lol

I saw someone mention state of mind. As a business owner, rarely am I focused on only the person speaking to me. I'm usually multi tasking. If you can not multi task and stay involved in a convo, then yes it's an issue and you shoudl just pick up the phone. Otherwise, multi-tasking is a neccesity for me.

Enjoy Life,
Nick
__________________
When I stand before God at the end of my life, I would hope that I would not have a single bit of talent left, and could say, "I used everything you gave me."
Future of Edu is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 10-09-2009, 02:37 AM   #29 (permalink)
Member
zmonique2007's Avatar
Activity Longevity
3/20 1/20
Today Posts
0/0 sssssss92
If you're in a private room and nobody hears your conversation, it's fine.
zmonique2007 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Old 10-09-2009, 02:42 AM   #30 (permalink)
Member
Activity Longevity
4/20 1/20
Today Posts
0/0 sssssss90
Location: Houston/Denver
Quote:
Originally Posted by zmonique2007 View Post
If you're in a private room and nobody hears your conversation, it's fine.
reason behind this being fine? How does the person on the other end know?

Enjoy Life,
Nick
__________________
When I stand before God at the end of my life, I would hope that I would not have a single bit of talent left, and could say, "I used everything you gave me."
Future of Edu is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Spurl this Post!Reddit! Wong this Post!
Reply With Quote
Reply


Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Navigation
Register! - Join Now - It's Free
Registration at YoungEntrepreneur.com is completely free and takes only a few seconds. By registering you'll gain:

- Full Posting Privileges.
- Access to Private Messaging.
- Optional Email Notification.
- Ability to Fully Participate.

To Register now click here
Quick Register - It's Free
User Name:
Password:
Confirm Password:
Email:
Confirm Email:
Birthday:  
Check to Agree with the forum rules. 
Follow me on Twitter!


Forum Sponsors


Click here to inquire about advertising
SEO by vBSEO 3.2.0
Powered by vBulletin® Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Copyright 2007 YoungEntrepreneur.com Inc. / YoungEntrepreneur.com : Entrepreneur Marketing Forum