[ceo77]

I've been debating whether or not I should use it to accept credit cards or even a merchant accounts and before I jump into anything, I do extensive research and ofcouse there are disputes/complaints galore. Most say paypal sucks and going to the paypal sucks site amoung others i read so many negative experiences. Then it hit me. When I worked for Cingular Wireless (AT&T) we would get unsatisfied customers and people would swear up and down that we were the worst carrier in the world. PayPal has millions of customers and since they work with so many people and the way their service is designed ofcourse everyone isn't going to be satisfied. Then I started reading deeping into these complaints. The more and more I read, the more I realized that most people wasn't reading the USER AGREEMENT. Most people will signed up for sh1t without reading the fine line. Most of these complaints and so called horror stories would have been resolved had they read the terms of service. Everytime I called PayPal to ask general questions, I got through within a reasonable amount of time and it was a normal experience. Most people that sell online, don't screen their buyers and are liable to sell to anyone that is willing to sell. Chargebacks I've learned are a fact of life and if you do enough business you will have to deal with it, whether its online or at a real store (my wife had an item returned to Macys and got the amount charged back). Merchant accounts will say fukk paypal because they want you business. Hell, merchant accounts criticize ALL other merchant accounts, because thats what they're supposed to do. A merchant account doesn't make you immune from chargebacks anyway.

At the end of the day, people are never satisfied, and end up in the posistions they're in as a result and not researching, planning, and executing properly. Its all about handling your business the RIGHT way and a lot of people don't.




goes to signed by business up with paypal (they're rates are cheaper than the 2 other merchants I tried to sign up with)

[rpendery2006]

I like paypal and have used them a lot.

[EDC Mastery]

I have been using PayPal for years. I think the positives far outweigh the negatives. You can't argue with their popularity.

Jerry

[lamarsh]

Yup, I like paypal. Done many a transaction with it. Great if I have to send an invoice via e-mail to an international client. No complaints here

[jayk]

paypal do have flaws but you have to appreciate they offer an important service to merchats who cannot accept credit cards.

[BOG]

Wait till you sell someone a $1000+ item and the person does a chargeback and Paypal gives them the money out of your account. Now the turd has your $1000 item AND got his money back. When you call PayPal and ask them WTF? they tell you "So sad, too bad, happens all the time".

I think you will change your tune then..

[rossco1]

I've used PayPal for many years, mostly selling goods under the $1000 value...

It's been an absolute pleasure using there service. I have had one 'charge-back' claim. They took the money out of my account without question. So basically you as the seller must argue your case to get it back. I simply replied with my response and within 10 days or so money was put back.

All in all definitely recommend PayPal for items sold under $1000. You must realise, that there are millions of satisfied customers, you only hear about the unhappy one's.

~ Rossco

[crud3w4re]

Paypal sucks

www.paypalsucks.com a lot of horrid stories over there.

Do you really want to rely on a company that could shut down your business in a nano second?

[ceo77]

Originally Posted by crud3w4re

Paypal sucks

www.paypalsucks.com a lot of horrid stories over there.

Do you really want to rely on a company that could shut down your business in a nano second?

I've been to that site and at first I was turned off with paypal. But most of the people in there put themselves in those positions. I don't sell to overseas consumers so I don't have to worry about that. I use LC for international businesses. All of my customers will be in the U.S. and I have a screening process in place.

People do dumb sh1t like leave the money in the paypal account instead of putting it in their bank account. This is the internet so you have to be smart about it. As far as paypal shutting down a business, if thats the case then your that business wasn't built very well. Its called calculated risk. Merchant accounts can take the money back just like paypal. Chargebacks are out of paypals hands.

[Hooman]

PayPal rocks.

There aren't too many alternatives that are as widely accepted, so I suggest all you haters out there to just live with it.

[jackace]

Originally Posted by BOG

Wait till you sell someone a $1000+ item and the person does a chargeback and Paypal gives them the money out of your account. Now the turd has your $1000 item AND got his money back. When you call PayPal and ask them WTF? they tell you "So sad, too bad, happens all the time".

I think you will change your tune then..

^^^^ agreed ^^^^^

If you are selling small inexpensive items, Paypal can work fine but expect some losses. Paypal's dispute resolution is horrible for both buyer and seller. If you are selling items that regularly sell for $100+ I would not recommend Paypal as a payment method.