Hello YE,
I graduated in May, studied economics and a little bit of business.
My dad owns a small company about 6-7 ppl, I have been working there for 3 months now. He tells me he is grooming me to take over in the near future, maybe 2-5 years. He lets me make a lot of decisions on my own for how to handle things and keeps me involved in a little bit of everything, much like how a CEO would work. For example, I started out as customer service, after 2 months of that, he hired a different person to take over customer service (we're small so 1 or 2 ppl in customer service is plenty), he laid all the training and managing this new employee onto me, and let me change anything about customer service that I wanted to (I would always check w/ him before I did anything just to make sure).
We have a new line of product coming out and are debuting it at a trade show in the near future. At this trade show, it will only be myself, my dad, and 1 or 2 employees meeting hundreds upon hundreds of potential and current clients. I will be interacting w/ ppl 10-20 years older than me and am a little worried. I want to be on top of my game bc I know it'll look bad if I'm not, esp. since I'm the owner's son and a common question is if I'm next in line to take over.
Again, I have only done customer service which is over the phone or through e-mail and generally with individual people. I have almost no face to face experience with "big" clients, that represent other companies.
Does anyone have any good suggested reading material, ways to practice, or any advice at all that could help me make sure I'm on top of my game?
Would really appreciate it as my dad's company is a pretty big deal to me and definitely something I want to be "good" at.





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