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01-27-2008, 12:29 PM
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#1 (permalink)
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Senior Member
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Ideas about getting feedback.
Hi Guys,
I have been trying to get feedback from my customers at Compare Prices, Store Reviews and Ratings by Real People.
Every shipping email I send them link to leave feedback. I have sent emails to the customer which I have given free refunds. I have donated some items to charities. Still so far not a single feedback.
Any ideas , how can get that?
__________________
http://www.TheHardwareCity.com
One Stop place for Plumbing, Hardware, Electrical, Automotive, Garden, tools and Construction needs.
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01-27-2008, 05:25 PM
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#2 (permalink)
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YE Veteran
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I am surprised that you are not getting any feedback, even when offering incentives. Why not try offering this on the order confirmation page, instead of a separate email? It is possible the email just gets deleted without being opened, or even gets thrown into most receivers' spam filters.
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01-27-2008, 05:27 PM
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#3 (permalink)
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Member
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Never heard of that company... why not try BizRate.com? Being that it's a brand more people know, it may be more obvious that you are soliciting feedback.
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01-27-2008, 05:36 PM
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#4 (permalink)
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YE Veteran
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Quote:
Originally Posted by EasyAutoSales
Never heard of that company... why not try BizRate.com? Being that it's a brand more people know, it may be more obvious that you are soliciting feedback.
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Either you or I misunderstood - I took it that gofrugal owns resellerratings. Did I miss something? (It happens quite a bit, so I wouldn't be surprised if I have! :P)
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01-27-2008, 06:25 PM
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#5 (permalink)
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Senior Member
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EasyAutoSales is right. Let me try bizrate.
I do not own resellerratings. I own the site I have in my signature and wanted get feedback on resellerratings.
__________________
http://www.TheHardwareCity.com
One Stop place for Plumbing, Hardware, Electrical, Automotive, Garden, tools and Construction needs.
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01-27-2008, 07:03 PM
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#6 (permalink)
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YE Veteran
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Ooooohhhh - so you're using resellerratings as a sales platform?
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