Ideas about getting feedback.

[gofrugal]

Hi Guys,
I have been trying to get feedback from my customers at Compare Prices, Store Reviews and Ratings by Real People.

Every shipping email I send them link to leave feedback. I have sent emails to the customer which I have given free refunds. I have donated some items to charities. Still so far not a single feedback.
Any ideas , how can get that?

[The Stealthy One]

I am surprised that you are not getting any feedback, even when offering incentives. Why not try offering this on the order confirmation page, instead of a separate email? It is possible the email just gets deleted without being opened, or even gets thrown into most receivers' spam filters.

[EasyAutoSales]

Never heard of that company... why not try BizRate.com? Being that it's a brand more people know, it may be more obvious that you are soliciting feedback.

[The Stealthy One]

Never heard of that company... why not try BizRate.com? Being that it's a brand more people know, it may be more obvious that you are soliciting feedback.

Either you or I misunderstood - I took it that gofrugal owns resellerratings. Did I miss something? (It happens quite a bit, so I wouldn't be surprised if I have! :P)

[gofrugal]

EasyAutoSales is right. Let me try bizrate.
I do not own resellerratings. I own the site I have in my signature and wanted get feedback on resellerratings.

[The Stealthy One]

Ooooohhhh - so you're using resellerratings as a sales platform?