They have business culture and training program. Values, and all that stuff. First, get an idea of how you want your employes to be, then define the 3-7 key values of that and act from that to build the right business culture/training program/etc. Also expect the best of people, if they come in late or is not presentable that is unacceptable (as of course you will be in first, and be very presentable as a role model). It might happen 1-2 times, and you have to correct them, but after that, if happens again, they are simply not employed anymore. I'm not sure about employing through craigslist you might want to try other places to see if you can find better staff.
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