I spent a few days with a sales consultant before xmas discussing our situation and something he had brought up to me that I noticed above is "careful what you call him" and "don't forget sales and marketing are two different beasts" They go hand in hand, but he is right they are completely different. With that said a flag was raised when I noticed you mentioned "marketing director" is coordinating sales. Is he a marketing director or a sales director? Maybe he is skilled at both and you just need to adjust his title. Also I don't know if I am very fond of you promoting you have 16 outsourced people. I am a resourceful guy(as are many of the decision makers within the business community), and it gets me thinking about cutting out the middle man.
Roger, you have been a member of these forums for as long as I have, and I have read a ton of good info you have posted. I hope the above is taken as constructive criticism as it was my exact thoughts, and though I don't know what your target market is there is a pretty good chance I would fall into it. I don't think your prices are to out of control as long you are presenting a good image and have track record to back it up when your dealing with a new client. But like I said if I were approached with that type of number for
SEO and heard outsourcing immediately after my wheels would be turning.
Looking forward to hearing more about your progress.
Chris