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Thread: Ebsilk.com

  1. #1
    Cru_jo0 is offline Senior Member
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    Ebsilk.com

    So I saw the advert here on YE and had a look, the prices looked very good so I ordered a lot, but now I am panicing because i sent payment via paypal, but ebsilk have not confirmed the payment and None of thier contact and tracking links work!

    I only ordered today, should I be worried or am I just over reacting?

    Advice appreciated, thanks.

  2. #2
    peteVA's Avatar
    peteVA is offline Senior Member
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    You should be very worried.

    And should you actually receive anything it will be fakes and cheap junk.

  3. #3
    BizGuy's Avatar
    BizGuy is offline Administrator
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    Ebsilk

    Hi there Cru_jo0,

    Here is the contact info that I could find on them.
    Please email them and update us to let us know if you and when you get a reply. Thanks.

    Contact us

    Tel:0086-0755-82880676
    Service center: 0086-0755-82886894
    Complaints: 0086-0755-82880630
    Fax: 0086-0755-82880740
    On line service:
    MSN: service@ebsilk.com
    Skype: ebsilk1
    Email: service@ebsilk.com
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  4. #4
    Cru_jo0 is offline Senior Member
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    Quote Originally Posted by peteVA View Post
    You should be very worried.

    And should you actually receive anything it will be fakes and cheap junk.

    Worried yes, but to critisise the quality of a good before any proof has been recived is not right in my opinion, its a risk I took, lets see how it plays out

    Update:
    Payment accepted, being held in Escrow.
    Lot has been shipped, however the tracking code does not exist according to the postal service, more worries, I am assuming its just a time lag between systems.

  5. #5
    pjj1020 is offline Member
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    Let us know how it goes!

  6. #6
    peteVA's Avatar
    peteVA is offline Senior Member
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    I wish you well, but from much that I have seen about them on dedicated wholesale sources forums, I would not expect too much. In fact, I do not recall seeing anything good about them and know for a fact they have been banned from a number of forums for spamming and selling fakes.

    I hope you have a good experience with them. I urge you to be cautious, as a number of Chinese scammers will fill several small test orders with brand name goods, but then when a $2,000 or more order comes in they ship crap and never return messages from that point on.

    I've been on wholesale forums for 6 years or more and can tell you all sorts of horror stories. I'll simply say you can do better.

  7. #7
    Cru_jo0 is offline Senior Member
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    Quote Originally Posted by peteVA View Post
    I wish you well, but from much that I have seen about them on dedicated wholesale sources forums, I would not expect too much. In fact, I do not recall seeing anything good about them and know for a fact they have been banned from a number of forums for spamming and selling fakes.

    I hope you have a good experience with them. I urge you to be cautious, as a number of Chinese scammers will fill several small test orders with brand name goods, but then when a $2,000 or more order comes in they ship crap and never return messages from that point on.

    I've been on wholesale forums for 6 years or more and can tell you all sorts of horror stories. I'll simply say you can do better.
    Cool, ironicaly I made an assumption about you making an assumption about the ebsilk, could you possibly drop me a pm about the forum and some links to ebsilk review if you would be so kind?

    Update: Tracking code still brings up nothing with the mail service, what is the normal shipping time to UK?

    Getting worried now, @PeteVA have other people had goods delivered to them?

    I paid with a Visa debit card through my paypal account, I am "protected" by the paypal dispute form correct?

    I did a few days of research before I ordered, checked the companyw as genuinly registered, but concentrated my research on the margins I could make, comparing ebay prices, amazon other online retailers etc, looking back perhaps I got a bit excited, but lets see how this plays out
    Last edited by Cru_jo0; 10-20-2009 at 07:38 AM.

  8. #8
    Cru_jo0 is offline Senior Member
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    Msn

    Contact is made! (Via MSN)
    See if the same things worry you, that did me.
    (Felt I should post this so the rest of the forum can get a image of the company.)

    ******** says:
    hello
    service@ebsilk.com says:
    hi
    good morning!
    ******** says:
    hey!
    Just had a quick question
    service@ebsilk.com says:
    yes, please
    ******** says:
    I ordered a lot
    but I cant seem to track my order on EMS
    service@ebsilk.com says:
    do you mean the two earphones?
    ******** says:
    Yes, how did you know?
    service@ebsilk.com says:
    you are ********, aren't you?>
    ******** says:
    yes thats me

    service@ebsilk.com says:

    nice to meet you, my dear friend
    ******** says:
    Nice to meet you, I like this customer service
    service@ebsilk.com says:
    thanks, it's my pleasure!

    well, about your shipment, I shipped them out on 19th, and it needs about 3 days to show on line
    please don't worry about that, because our goods also need to be check in the customs
    ******** says:
    OK how long is normal delivery time?
    service@ebsilk.com says:
    about a week
    ******** says:
    cool
    You run the company alone?
    service@ebsilk.com says:
    always we'll arrange your shipment in 24 hours, and it needs about 7 days to arrive
    ******** says:
    Cool
    service@ebsilk.com says:
    of course not, I'm in a big company
    ******** says:
    ok support just seemed very personel
    service@ebsilk.com says:
    sometimes, if orders are too many, we have to delay the orders to ship
    hehe ...
    maybe this make cliemts more nearly
    ******** says:
    Yup
    service@ebsilk.com says:
    closed
    ******** says:
    do you offer drop shipping?
    service@ebsilk.com says:
    yes
    ******** says:
    Cool
    I may try that
    service@ebsilk.com says:
    yes, but I'm afraid the drop shipping price will be a bit higher than wholesale
    however, maybe you could try if it also could make you own profit
    ******** says:
    ofcourse
    service@ebsilk.com says:
    online jobs?
    ******** says:
    Jobs for people In UK...
    service@ebsilk.com says:
    hehe, i'm afraid it makes me feel difficult
    well, if you order many items, so what way will you sell them out, online or practical store?
    ******** says:
    Both
    Im in a university, lots of rich students around
    service@ebsilk.com says:
    haha..
    if that, i think you could do wholesale and resell to the rich students, and i promise you will get much profit
    anyway, firstly you should know what they love
    ******** says:
    Yup
    Thats why i ordered small lot first
    see how good your service is
    service@ebsilk.com says:
    hehe, thanks
    so anything you need just ask me please, i'm glad to serve you anytime
    ******** says:
    If I seen you have a lot of bad press on the internet, why is this
    service@ebsilk.com says:
    oh, sorry for that
    because our website is just starting not too long, and our company to list the all goods on line earlier, and ignored some problem..
    however, we are now doing our best to make it more perfect
    it is not in the long future, it shows perfect to everybody
    so at this time, some small problems, just hope customers to understand, will you?
    ******** says:
    I will when i see my products
    service@ebsilk.com says:
    OK

  9. #9
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    customer service people that type "hehe"...um, is that Chinese for, "I'm scamming this guy so well it's comical"

    Cru, I hope the lot you get is the real deal. Keep us up posted

  10. #10
    peteVA's Avatar
    peteVA is offline Senior Member
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    Sorry, I don't have specific references handy and honestly don't have time to go hunting.

    There are half a dozen wholesale / dropship sites that I visit daily, and advertise on some. I also moderate one. ebsilk, under all sorts of usernames, has been banned from all that I know of. Like any good Chinese, they come back under a different name, but when someone comes to a wholesale / dropship site and first post starts telling you about this great source they found, you know from the start they a spamming.

    People with good sources tend to keep them to themselves, not tell the rest of the entire world about this "great source". While some may tell you by PM, they don't come out and start bragging from their first post.

    As a US resident I do dropship from China myself. I have an American in China as a partner. I sell, he runs the back-end. I pretty much know the major players there and can tell you what to expect from most.

    I also have a lady there who partners with me doing business verifications. For $27.50 she will visit companies in the Shenzhen area, the major electronics region, and for little more will travel to some other cities within a day's round trip by train.

    It is amazing how many "factories" turn out to be apartments.

    And how many "trading companies" run down to the markets to buy today what they sold yesterday. So many of those Chinese websites are people sitting at home getting a few orders, going out and buying the stuff and shipping it the next day.

  11. #11
    Cru_jo0 is offline Senior Member
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    Quote Originally Posted by peteVA View Post
    Sorry, I don't have specific references handy and honestly don't have time to go hunting.

    There are half a dozen wholesale / dropship sites that I visit daily, and advertise on some. I also moderate one. ebsilk, under all sorts of usernames, has been banned from all that I know of. Like any good Chinese, they come back under a different name, but when someone comes to a wholesale / dropship site and first post starts telling you about this great source they found, you know from the start they a spamming.

    People with good sources tend to keep them to themselves, not tell the rest of the entire world about this "great source". While some may tell you by PM, they don't come out and start bragging from their first post.

    As a US resident I do dropship from China myself. I have an American in China as a partner. I sell, he runs the back-end. I pretty much know the major players there and can tell you what to expect from most.

    I also have a lady there who partners with me doing business verifications. For $27.50 she will visit companies in the Shenzhen area, the major electronics region, and for little more will travel to some other cities within a day's round trip by train.

    It is amazing how many "factories" turn out to be apartments.

    And how many "trading companies" run down to the markets to buy today what they sold yesterday. So many of those Chinese websites are people sitting at home getting a few orders, going out and buying the stuff and shipping it the next day.
    This has been a huge learning curve for me already, much thanks to your input, I will be sure to give your drop shipping service a try soon.

    Would you be willing to share the contact details of the lady you spoke of? and would you be willing to share some of your knowledge? (I completly understand if you dont.)

    The appartment thing made me laugh reminds me of an amazingly cheap "data center" my freind was using, yup it was a small flat.

    ***UPDATE***

    My Lot is on its way:
     
    Timing Site Status
      2009-10-21 16:15:00 XIAN Posting
      2009-10-21 19:25:57 XIAN Arrival at Sorting Center
      2009-10-21 19:44:57 XIAN Despatch from Sorting Center
    Last edited by Cru_jo0; 10-21-2009 at 10:35 PM.

  12. #12
    eileen521's Avatar
    eileen521 is offline Member
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    Hello
    Cru_jo0
    I feel deep sorry to see your post so late
    You have received your order, right?
    Are they the right products you are interested in?
    Just now, I hear from our sales, they still remember you very clear. They say you are very kind and friendly They are also very glad to serve customers like you.
    Experiencing is believing. We feel honored that you are one of the most sensible businessmen to choose us as your partner. It is normal that you are worried about the deal for the first time. How is your feeling now?
    It seems that there are many people in this forum concern about the matter between us, we are also feel sorry to make them worried. Special sorry to peteVA, who concern this matter from the very beginning. However, sorry again to make you disappointed peteVA, everything goes well between us.
    it is normal that people will come out with different stands. We have used to the bad comments from our competitors, we don’t think it is bad for us. Start from little, however we aim high. It is always our promise to our custmomer: quality products, favorable price, as well as safe way of payments.

  13. #13
    rookietrader's Avatar
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    Quote Originally Posted by Cru_jo0 View Post
    This has been a huge learning curve for me already, much thanks to your input, I will be sure to give your drop shipping service a try soon.

    Would you be willing to share the contact details of the lady you spoke of? and would you be willing to share some of your knowledge? (I completly understand if you dont.)

    The appartment thing made me laugh reminds me of an amazingly cheap "data center" my freind was using, yup it was a small flat.

    ***UPDATE***

    My Lot is on its way:
     
    be sure to respond how your products turned out.

  14. #14
    corporate111 is offline Junior Member
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    My suggestion is if you are not sure about it, just place a small order to see if everything happens within your expectation. Or you can contact with them directly through online sevice. Ask them questions,check their reliability. Hope you everything goes well.

  15. #15
    eileen521's Avatar
    eileen521 is offline Member
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    Smile

    Quote Originally Posted by corporate111 View Post
    My suggestion is if you are not sure about it, just place a small order to see if everything happens within your expectation. Or you can contact with them directly through online sevice. Ask them questions,check their reliability. Hope you everything goes well.

    I'm very glad to find out that you quoted my post posted else where to answer this post
    Thank you for having the same opinion with me

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