Does anyone use Instant Messaging software within their business?

[Paul_R]

Hi guys, newbie here! I love the forum – I’ll been reading & following for a while now!
I’m just looking to see if anyone uses any form of ‘Instant Messaging’ software between employees in their business?

If so, which one do you use and why?
If not, what do you use to communicate within the office? (apart from speaking – obviously! )

Thanks guys! Really look forward to your responses!

[JackD]

Hi guys, newbie here! I love the forum – I’ll been reading & following for a while now!
I’m just looking to see if anyone uses any form of ‘Instant Messaging’ software between employees in their business?
If so, which one do you use and why?
If not, what do you use to communicate within the office? (apart from speaking – obviously! )
Thanks guys! Really look forward to your responses!

Hey Paul_R, Welcome to the forum!
Well communication is very important for any business, within the organization and with its customers. For internal communication we use Skype, MSN messenger and emails for formal work. And for our customers we use Help Desk Software.

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Aim High with Online Support Chat

[Steve_O]

Skype, MSN and emails are popular and OK but they could be very intrusive and out of control of the management ! That's why in our office we are using Brosix. It is very good for office IM because works on all platforms (Win, Linux , Mac), mobile phones and tablets (iPhone, iPad and Android) so you can keep an eye on the communication even when the employees are out of the office

The major feature is that you can create and control your own corporate instant messaging network and it offers plenty of additional features like:

- screen sharing,
- video/audio calls,
- co-browse,
- whiteboard,
- screenshots sending and others.

The best part is that Brosix encrypts all the communication channels unlike other public or paid messengers that only encrypt some of the channels (only chat or audio). There is 30 day free trial ! brosix.com

[imRehan]

Seems like a XRumer blast to me or a manual move for that matter.

[Steve_O]

Seems like a XRumer blast to me or a manual move for that matter.

I am just trying to help Paul_R to find what he's looking for - a good instant messenger for business

[alexme]

Free office instant messenger should be avoided by business because business data is most important property of any business. No doubt free instant messengers serve you better but that messengers are accessible by outside of offices. Due to the privacy of communication made within any office, Live2Support inspired to develop CD Messenger for internal office communication.

CD Messenger sets an entirely new standard in office productivity and workplace efficiency. You can now communicate with your office environment right across the hallway or across the globe in an environment that is fully secure, stable and reliable.

Features are :

* Instant messaging for one to one, group and conferencing
* File Transfer
* Instant generation of printed transcripts of all your IM interactions
* Office notice board
* Configurable and customizable user interface
* Conversations history either department-wise or group-wise
* Group chat conferencing capability
* To-do lists (task management)
* Live spell checking in real time
* Create and send Sticky note
* Event alert management system
* Audible alarms to remind you about every important task
* SSL based encrypted communication
* Complete Administrative controls
* Access from anywhere
* Sticky Notes
* Group Messaging
* Event Alert
* Notice Boards/ Announcement
* Conferencing

Hope I helped you.