Are there any good Customer Service Software packages out there? Either hosted or non-hosted.
Looking for a solution to handle general customer service issues / emails. Like a ticket system.
Are there any good Customer Service Software packages out there? Either hosted or non-hosted.
Looking for a solution to handle general customer service issues / emails. Like a ticket system.
I was working a customer service job in university and we used a free web based ticket system called RT (Request Tracker). Its pretty simple and straighforward, should be good for general customer service issues. I can't post the link because I've posted less than 10 posts so just do a google search on "Request Tracker"
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