CRM software/service, what do you use?

**SomethingAnonymous** · 10-20-2009 11:54 AM

I was surprised to search the forums for CRM and get no results back at all?
I'm debating starting to use CRM for my company but not sure which one would be the best option. Anyone has any experiences etc. to share?

**BizGuy** · 10-20-2009 12:49 PM

Hi there,

Depending on what your needs are and how robust of a system you are looking for, my favorite is: Infusionsoft - CRM, Email Marketing, eCommerce, Automatic Follow-up

It bundles up Email Marketing, CRM & Ecommerce all in one easy to use solution.

Hope that helps!

-Adam

**SomethingAnonymous** · 10-20-2009 01:39 PM

Thanks BizGuy. That's pretty darn expensive though. I'm debating between an outlook based program like Prophet, and an online based one like Zoho. Online, I'd be worried about the security of my data and misuse of it, outlook based, I'd be worried about my computer dying and I lose all the data, even though I backup regularly.

Anyone ever experienced Prophet?

**BizGuy** · 10-20-2009 01:47 PM

I am not too familiar with Prophet.

But when your company grows a bit and can afford a bit more then infusionsoft may be something to re-visit down the road.

Here is a review of Prophet: Avidian Technologies Prophet 4.0 Personal Edition Software Review - PC World

Here's another good overview of some CRM's:
CRM - Reviews and Price Comparisons - from PC Magazine

Let us know what you learn and decide!

**SiteBetter** · 10-20-2009 03:36 PM

I use AWeber. So far, it has worked for me very well and it is not that expensive.

I've looked into Infusionsoft but it is a bit pricey. I might use it down the road when my needs expand.

The good thing about AWeber is that they have a lot of video tutorials to use and learn.

**entrepreneurrebel** · 10-20-2009 08:08 PM

SugarCRM opensource. I runs on your server, very easy to install. It has an open source marketplace where developers can sell or offer for free add ons to the software. Must be used with a dedicated or virtual server to get all the services working. Email does not work with a shared hosted server.

SugarCRM - Commercial Open Source CRM

**4040Vipul** · 11-21-2011 04:32 AM

As per my experience regarding CRM business solutions,CRMDomain is a professional services firm focused on CRM software solutions. CRMDomain offers small businesses a simple and easy way to store vital contact and customer information. Their approach is a blend of management consulting and technology know-how, which provides us with contemporary business outcomes - not just software.