Benefits of outsourcing offshore (virtual) staff

[Remotestaff]

Whether new or replacement personnel, adding staff evidently becomes a cash flow burden to just about any business or company. Since October 2008, Australian businesses and companies had to pay an extra 4.14% minimum full time income. This makes the minimum hourly rate go up to $14.31 per hour, weekly $543.78 and monthly rate up to $2,175. Maybe costs are not an issue for other company businesses, but accessing skilled staff and adding the right team members would be.

Thanks to communication, outsourcing and IT or information technologies, companies can access the global outsourcing workforce at a price of $9k to $22k per year from BPO recruitment service companies, making it easy to get a return on your investment.

Imagine what you can do with your business if you were able to outsource and add more BPO staff working at $5 to $10 per hour without it being a cash flow burden?

You would probably…

* Take on more BPO staff so your business or company has new capabilities and productivity;
* Outsource and add offshore staff to open up bottle necks in your company services and business;
* Balance competitive pressures;
* Help with marketing your business more effectively online with outsourced virtual assistant, SEO staff, affordable web designer, web developers and more IT outsourcing staff and employee;
* Achieve results sometimes not possible to do with the current internal staff;
* Offer and outsource a virtual assistant or virtual assistants to your senior staff at $900 per month so they can become more productive;
* Redirect your internal staff on more core business activities and get the outsourced offshore staff to take care of the rest;
* Have outsourced virtual assistant or telemarketers qualify leads, generate more leads and provide customer support;
* Improve time to market on some projects;
* Add IT system administrators so your company emails and servers don’t cost a fortune to maintain;
* Get a programmer or web site developer and streamline your own databases and operating systems;
* Build new revenue streams;
* Most office responsibilities can be performed remotely without staff presence needed, saving you office space and overhead cost;
* Outsourcing benefits from around the clock shifts.

These are but only a few possibilities how your businesses and companies could advance with outsourcing and the use of more cost effective BPO staff. Architecture, Marketing, Accounting and Legal industries can outsource offshore staff, not to do 100% of the job, but can be used to help with the workload by getting 40% or 60% of the job done, leaving the rest to be completed by in-house local staff.

[JerseyMVP]

And this is why our country is in the condition it is. Spend the extra couple of dollars and keep jobs in America. Stop sending our money overseas and putting this country in even more debt.

[Remotestaff]

And this is why our country is in the condition it is. Spend the extra couple of dollars and keep jobs in America. Stop sending our money overseas and putting this country in even more debt.

Your posted comment is both off-topic and out of touch with facts and reality.

First off, how exactly does outsourcing cause your country to remain in the condition it's in? Maybe you need to read more news articles about the housing crisis, the financials industry scandals and the scandals involved in the stimulus efforts, then maybe you'll get a real clue on why the US is in a financial mess.

And why should global businesses get tied down to sourcing for just on-shore manpower for its needs? When it's in the best interests of a business to outsource from other countries with slightly lower costs but still with matching quality then that's the prerogative of the business.

also, I take offense at your insinuation that I'm taking your money and putting your country in even more debt. I use my own money (Australian money, thank you very much) and frankly, I don't think I have any thing to do with why your country is in debt. You're barking at the wrong tree, and perhaps it would do you more good to put your energy into more productive efforts rather than posting inflammatory comments on sites like this.

[JerseyMVP]

You're right I didn't really take the time to look at exactly what it is you are doing. I apologize.

You didn't really explain it too deeply in the post.

There's plenty of reasons this country has problems. Yes, outsourcing is one of them. We owe trillions of dollars to other countries because we would rather pay less to have things made over there. Now we're outsourcing jobs over there. You call for technical support for HP you get somebody in India. Last I heard the Jack In The Box fast food chain was going to outsource order-takers from China and have them send the order to the restaurant. Too many jobs are leaving this country.

I apologize. I didn't take the time to read what you're all about.

[Remotestaff]

Ok, apology accepted. No hard feelings.

The financial predicament in the USA is a very complicated, complex web of issues, and personally, even I don't fully understand a lot of it myself.

I can symphatize with your sentiments on lost jobs for Americans, dollars leaving the country...though, I do want to suggest to you to still keep a broader perspective on things, if you can

It's not as cut and dried as the media portray it sometimes...and honestly, I think it might help if the US government made more efforts, like provide more tax breaks to businesses who kept jobs within the US.

At the end of the day however, business is still business. Business owners are forced to make tough decisions needed to keep their businesses afloat, even if it does mean hiring some call center company in India or Colombo, etc.

On the upside, things are picking up already in some states in the US, so who knows? Cheers.

[JerseyMVP]

Yes the government could definitely offer incentives to big businesses to keep jobs in the country but we don't. For some reason.

As far as businesses needing to outsource in order to survive I don't agree. Companies large enough to have outsourced call centers are companies that can afford to spend a little more to keep jobs here. It's about greed.

But unfortunately I cannot blame them. If I put myself in say... Steve Jobs shoes... I design my products in America and have them produced at $76/piece compared to $120/piece if there were American factories. Even Hersheys Chocolate moved overseas, to China I think. I guess it's just how it's meant to be. But it is unfortunate because we are making other countries rich at our expense.

Again, I am sorry. I am gonna hit the sack. Good luck on your business.

[Remotestaff]

I can understand where you're coming from, though, I don't necessarily agree that outsourcing is ultimately making other countries richer at the expense of Americans.

A current tangible example here would be: the total number of domestic US sales on Apple products, or to be more specific, let's just narrow it down to domestic US sales of the Apple iPad (or maybe the total logged number of advance orders for the new Apple iPhone 4)

If you scrutinize the figures there, it seems staggering. It's in the tens of millions already (if not hundreds of millions) -- Don't you think?

Now compare that to the number of sales of those products, in countries like, say, India or Vietnam or the Philippines. The contrast is quite dramatically wide.

My point here is: if the other countries where labor is outsourced from getting rich, as you put it...then how come people from those countries still don't have enough income to buy an iPad or an iPhone 4? And how come Americans can still afford to buy high end gadgets like these?

Somehow I fail to see the connection with what you're saying that the US is becoming poorer and the third-world countries are getting richer.

[ucavik]

I think outsourcing helps businesses to streamline their operations ,cut costs and acquire more agility.but the downside is there and it exists in the form of rising unemployment.some times i feel its better for young people to migrate to india,china and get employed in a call center there.

[Remotestaff]

Hi ucavik - but don't you think we're kind of fixating on the issue of online or cloud-based jobs lost to third-world countries too much to the point that we're interchanging it as a whole with the issue of mass unemployment?

I mean, if you think about it, it's only the cloud-based jobs where the competition is heaviest. There are thousands of other job roles available still, and people just fail to recognize it.

The maxim being followed by business is 'same quality at a much lower cost', but if you look at it closely, it may seem that the third-world countries are the ones at the short end of the stick. They're only getting paid a fraction of the cost of labor sourced in countries like the USA or the UK or Australia or Canada.

My thinking now is: for Americans to get out of the unemployment rut, perhaps it's about time to shift their preference from the white-collar cloud-based job roles >> to less high-profile industry job roles. For example: find jobs in the agriculture sector, R&D, raw materials, utilities...

Better yet, if they have the resources, they should be entrepreneurs themselves and run a small office or home office type of business.