My name is Jason and I am an expert (with over 10 years of experience) in customer service management and developing customer service excellence through employee development programs. I train customer service personel

Essentially, I develop systems to develop your business and develop your relationship with customers. JD Power and Associates audited my work and said I was brilliant and a genius - so I'm here for any questions about how to better your relationships with employees and customers and develop the powerhouse organization you want from your small business.

In fact, I specialize in small businesses and am currently helping out an online marketing firm that was in desperate need to develop a call center to handle their customer service, sales, and retention needs. Before that, I developed the customer relations systems for a residential security company and a nutriceuticals company.

Ask me anything!