
Originally Posted by
Megan_D
Hi Francies,
I think you're bang-on about spending time figuring out what your customers want and doing market research - but I'd add another step first:
Figuring out who your customer is. So many business owners say they serve "everyone," or "men who like tech," or "women with children," and as descriptions - those are absolutely useless.
Creating a detailed customer profile of the one person who is going to be the absolute best customer for your business will make your messaging stronger, and inform your research into their alternatives.