I came across a picture of this t-shirt and had to share it with you! In case you can’t read the design it says:
Ten Commandments of Sales:
1) Never take no for an answer
2) Give value first
3) Treat all customers like family
4) Always tell the trth
5) Prospect everyday
6) Keep a positive attitude
7) Return every phone call & email
Underpromise & Overdeliver
9) Never make an excuse for your price
10) Keep the faith
What do you think of the list? What would make your top ten list of commandments for sales?
Matthew Toren is an Award Winning Author, Serial Entrepreneur, and Investor. He Co-Founded YoungEntrepreneur.com along with his brother Adam. Matthew is co-author of the newly released book:Small Business, Big Vision: “Lessons on How to Dominate Your Market from Self-Made Entrepreneurs Who Did it Right” and also co-author of Kidpreneurs.
I’d drop No. 1 sometimes it’s better to take a no and move on to a better prospect.
It’s amazing that all of the commandments seem to point right back to customer service. I really liked that. I am a firm believer that sales and customer service go hand and hand. If your customers love you, they will overlook many of the flaws your product or service may have. Thanks for sharing that Evan. I actually wouldn’t mind having a couple of those shirts.
I think all too often in sales we forget #4 Always tell the truth and #8 Underpromise & Overdeliver. If you follow these rules, it will set you apart from many of your competitors.
I have to sya, 6 and 8 are a must..thanks for providing this. I often find myself pushing people with thoughts of positivity, it’s sooooo easy to be positive when you can structure your mindset for it.
Great list BTW
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