6 Fundamental Traits of Great Small Biz Managers

July 7, 2011
6 Fundamental Traits of Great Small Biz Managers

Being a successful business manager is not always as easy as it may seem. Effective management requires the ability to blend a technical understanding of your business, excellent people skills, effective decision making abilities, and more. For many entrepreneurs, ideas, planning, and big-picture tasks might come naturally, but being a manager might be a different story. But even though being a good manager isn't easy, it is simple. In other words, it only takes a few skills to heighten your effectiveness as a manager.

To significantly improve your performance as a manager, work on demonstrating the following managerial traits.

A great manager is…

1. An amazing communicator.

One of the most important managerial skills to possess is the ability to communicate clearly and concisely. Whether written or verbal, having outstanding communication skills is a requirement of any good manager. If you have the ability to compose well written documents and engage in motivating discussions with employees, you're already on the right track!

2. Enthusiastic and optimistic.

Have you ever noticed that when one person in a group has a negative attitude, the attitude of the entire group tends to follow?  As a manager, you need to remain enthusiastic and optimistic so the people you're managing will reflect the same positive energy. Your customers will pick up on this positive attitude, and will be more likely to not only spend their money with you, but also bring you repeat business.

3. Confident in his or her area of expertise.

All successful business managers are masters in their areas of expertise. Learn from managers in your field who have proven themselves to be very successful, and try to find one or more mentors to follow. By doing so, you're not only given a terrific example of success to refer to, but you'll significantly shorten your learning curve and avoid some of the mistakes they might have made early on.

4. Able to delegate effectively and efficiently.

Having the ability to delegate tasks properly does not mean placing crucial tasks on the other members of your team and trusting them to follow through. Instead, discover which members of your team are best suited for particular tasks, provide guidance, and follow up with your team members to make sure that everyone's got a thorough understanding of the tasks at hand. In other words, don't simply bark out orders to your team members. Make sure you're not just the leader, but truly a member of the team.

5. Always calm and collected.

No matter how hard you work and how well thought-out your plans are, problems will present themselves. When a challenging situation arises, handle it in a very calm and collected way. By remaining level-headed, a solution to the problem will become evident more quickly and simply than if you fly off the handle. More importantly, you'll earn the respect of your team members and set an example of how to handle tough problems.

6. Their team's biggest fan.

Make sure that you present yourself in an encouraging way to your team. A team can only be as good as its leader, so you need to have an understanding of what will be required in order to motivate your team members so they'll be at their very best at all times. Be encouraging and recognize any and all successes of the team as well as each individual member. By offering this type of encouragement and motivation, your team members will be much more likely to strive for success within the business.

No one said that being a manager was easy, but it doesn't have to be complicated. The six traits above take practice to master, and few people demonstrate all of them as new managers, but working on each one is the important thing. As with so many areas in business, it's progress that matters most and will lead you, eventually, to mastery.

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Adam Toren is a serial entrepreneur, mentor, investor and co-founder of YoungEntrepreneur.com. He is co-author, with his brother Matthew, of Kidpreneurs and Small Business, BIG Vision: Lessons on How to Dominate Your Market from Self-Made Entrepreneurs Who Did it Right (Wiley). He's based in Phoenix, Ariz.
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