Categorized | Internet Marketing

Why word of mouth is still the best form of marketing

word of mouth

Word-of-mouth is certainly the best form of marketing available. In a recent study by the authority site emarketer.com, it was shown that fully 53% of online traffic comes from word-of-mouth – recommendations and referrals made by others.

The growth of the Internet has certainly enhanced the potential for positive results from word-of-mouth referrals. News used to take a lot longer to spread when the telephone was the most effective means of communication. News can now travel at lightning speeds through the many forms of e-mail, instant messaging, SMS text messaging and the Web 2.0 children – Facebook, MySpace, YouTube, Twitter, etc.

Nowadays, in Internet marketing terms, it is relatively easy to prompt people for a recommendation. “Tell a friend” scripts are easy to promote and these messages stand a great chance of reaching their proposed recipients, due to the fact that they are coming from a trusted friend or acquaintance. Recognizable e-mail addresses normally sail past those pesky spam filters.

There are many ways to generate valuable online publicity through the use of press release services. You should have a clear strategy, defined and regular, and strive to incorporate different tactics. A series of written press releases should aim to show your product or service as relevant and “hot”. Create a buzz around your product. Inject some controversy and color and always aim to establish yourself as a credible expert in your niche.

One of the beauties of the Internet as we know it today is its ability to provide viral exposure. Whilst aiming to brand yourself as the credible expert, consider giving something of value away for free. Make sure that you research this well, however, so that your intended audience feels that you truly are giving away something of value and that this is not just your opinion!

Find out what value and what kind of information your target audience is looking for. Are they looking for inspiration, or simply a lighthearted message of some kind? Use the many Internet distribution channels to provide something of perceived value at little or no cost. Never employ the hard sell – but do make sure that you include subtle links so that interested people can find you.
In all your Internet Marketing Initiatives, aim for viral exposure and attract valuable word-of-mouth recommendations.

What do you think of Tell a Friend forms? Do you use this method of referrals?

Matthew Toren

Comments:


One Response to “Why word of mouth is still the best form of marketing”

  1. Matt, this is so true! The majority of the new groups that sign up with http://www.tatango.com come from recommendations from current groups. As Tony from Zappos always says, take the money you were going to put into paid marketing and put it into customer support. Making sure your customers are happy is number one in creating new customers. Here is a video of Tony @ SXSW ENJOY! http://www.youtube.com/watch?v=63WFjoFiXns


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